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Rescue 404

FOR DESIGNERS

You design. We keep it online.

Hand off WordPress maintenance and hosting eligibility so you can stay in the design lane. Your clients enroll in Care directly with Rescue 404 — you keep the creative relationship.

Also for agencies and marketing companies .

WHY DESIGNERS DROP MAINTENANCE

Updates, tickets, and midnight outages are not design work

If you are looking for a subcontractor who redesigns or builds new features under your brand, this is not that. If you want a technical partner who refuses to steal your design work, keep reading.

  • Updates break launches

    Core, plugin, and theme updates collide with custom code. You end up debugging fatals instead of shipping mockups.

  • Hosting tickets steal hours

    Resource limits, PHP bumps, DNS, and SSL issues land in your inbox — none of it is billable design.

  • Midnight outages

    Clients expect you to fix downtime because you built the site. That is rescue work, not retainer design.

  • Scope creep forever

    “Just keep an eye on it” becomes unpaid ops. Care makes maintenance a clear product with includes and excludes.

CLEAR LANES

You keep design. We take the stack.

We sit beside your studio — we do not replace it. No redesigns, no poaching your creative scope.

Design keeps

Your lane

  • Visual systems, UX, and brand storytelling
  • New pages, landing builds, and feature development
  • Design retainers and client creative relationships
  • Copy, art direction, and conversion design when you sell it

Rescue & Care takes

Our lane

  • Outages, fatals, malware, DNS, and hosting faults
  • Safe updates, backups, monitoring, and recovery
  • Approved-cloud Care plans your clients enroll in directly
  • Hosting eligibility checks and migrations into Care
  • Minor maintenance edits inside Care minutes — not redesign or new pages

PARTNERSHIP FLOW

What handoff looks like

Intro → eligibility → owner enrolls → you stay design POC.

1

Warm intro

You introduce the site owner to Rescue 404. We confirm fit — WordPress / self-hosted, not a closed builder trap.

2

Access & eligibility

Owner grants admin and host access. We check whether the stack is Care-eligible or needs a migrate off shared/cheap hosting.

3

Care / host plan

Owner enrolls in Care with us. Eligible WordPress sites normally host in our managed environment — hosting is included with no separate standard charge.

4

Updates & monitoring

We run the maintenance lane — staging when appropriate, backups, monitoring, monthly health reports.

5

You stay design POC

Creative requests stay with you. We do not redesign, rebuild marketing pages, or compete for design retainers.

WHAT YOUR CLIENTS GET

Care plans built for stable WordPress business sites

Managed hosting included. Shared and cheap hosting is not eligible — migrate first. Full plan details on the Care page.

$199/mo

Care Maintain

Managed care + hosting for quieter sites: updates, backups, monitoring, and a modest request allowance when something needs a human hand.

$299/mo

Care Manage

The usual seat for active business sites: deeper checks, performance and security oversight, and a real request allowance.

$499/mo

Care Protect

When downtime hits hard: escalation path, stronger recovery procedures, and a defined emergency recovery allowance.

HOSTING TRUTH

Shared and cheap hosting blocks Care

If the client is on traditional shared, bargain “unlimited,” or low-resource hosting, we cannot deliver real Care. Migration into our managed hosting environment is part of the partner path — not an upsell surprise. Standard migrations are included with eligible Care enrollment; complex migrations are reviewed.

HOW BILLING WORKS

The owner enrolls. You keep design.

Clients enroll in Care (with managed hosting included) directly with Rescue 404. You keep the design relationship. We don’t redesign; you don’t become the hosting company. We do not host or migrate email.

  • Owner pays Rescue 404 for Care and Rescue; you keep design retainers with your client
  • You introduce, help gather access, and stay the design point of contact — not the Care account owner
  • Managed hosting is included with eligible Care — no separate standard hosting charge
  • Standard website migration into our environment is included with enrollment when criteria are met
  • No fake “official partner” badges; white-label or designer-as-billing-party only if agreed in writing later

OUT OF SCOPE

What this partnership is not

Clear boundaries protect your design relationship and our Care product.

  • Website redesign or brand rebuilds
  • New page or feature development as part of Care
  • Creative/design retainers or competing for visual scope
  • Content SEO campaigns, ads, or CRO redesign
  • SEO ranking, sales, or conversion guarantees
  • Reselling Care under your studio as the default model

PARTNER FAQ

Billing, handoff, and scope

Straight answers before you introduce a client.

Who contracts and pays for Care? +
The website owner. Clients enroll in Care (and hosting if needed) directly with Rescue 404. You keep the design relationship and your design retainers.
Do I bill hosting through my studio? +
No by default. The owner enrolls with us for Care and hosting eligibility. You do not become the hosting company. Designer-as-billing-party arrangements are only by separate written agreement.
Do Care “minor edits” take design work from my studio? +
No. Care minutes cover small maintenance changes — contact details, hours, a broken link, a short text swap, installing a pixel the owner supplies. New pages, landing builds, redesigns, custom features, and creative work stay with you. If a request is design-scope, we send it back to the studio.
Who does the client email when something breaks? +
For Care-covered maintenance and monitoring alerts, they work with Rescue 404. Design and new creative work stays with you. We will not take over redesign or feature builds.
What if the site is already down? +
That is Rescue / Repair first — paid diagnostic, then a fixed repair quote. Care is for stable sites. After repair and host eligibility, the owner can enroll in Care.
What if my client is on shared hosting? +
Shared and cheap hosting is not Care-eligible. We explain why, then migrate into our managed hosting environment before Care coverage starts (standard migrate included with eligible Care when criteria are met). See our shared hosting and migration pages for the full path.
Can my client keep their approved host? +
Standard WordPress Care Plans normally host in our managed environment so we can deliver a consistent level of service. If the client has an unusual technical, contractual, ecommerce, compliance, or business requirement that prevents migration, they should contact us before enrolling — we review exceptions individually and cannot promise external hosting will be accepted.
Do you handle WooCommerce stores? +
Brochure and simple ecommerce sites can fit Care. Full store operations — checkout, feeds, payment ops — belong on Commerce Systems, which is a separate product. We will say so early.
Will you steal my design clients? +
No. We do not redesign brands or compete for design retainers. Our lane is rescue, maintenance, and hosting eligibility so your work stays online.

Ready to hand off maintenance?

Send a partner inquiry. We review fit, then help you introduce the site owner the right way.